Music Wallcharts Policies
Privacy Policy
At Music Wallcharts, we value your privacy and do not share user data. User-submitted video is hosted within our DocSend (powered by DropBox) portal, is verified by Music Wallcharts before posting, and shared only with consent from the user.
Return Policy
We have a 30-day return policy for sets of Music Wallcharts and supporting digital content, which means you have 30 days after receiving your items to request a return. Please return your set of Music Wallcharts in the same condition that you received it in its original packaging. To start a return, reach out to us at info@musicwallcharts.com and we will send you a return shipping label and instructions on where to send your set of Music Wallcharts. You can always contact us for any questions at info@musicwallcharts.com.
Damage Policy
Please inspect your set of Music Wallcharts and contact us immediately if the set is defective, damaged, or has a missing item, so that we can make it right.
Refund Policy
We will notify you once we’ve received and inspected your set of Music Wallcharts. Refunded sets will be posted on your original payment method. For users that purchase only digital content, your first month will be refunded on your original payment method. Please note it can take some time for your bank or credit card company to process and post the refund.